Terms & Conditions

These terms govern your use of the Càbásà Fresh website and any order you place with us. By ordering, you agree to them.

Orders

Placing an order through the site is an offer to buy. Your order is confirmed once payment has been taken and you receive a confirmation email. Our parfaits are made fresh to order in small batches, so we may occasionally need to cancel and fully refund an order if we cannot fulfil it.

Pricing and payment

All prices are shown in pounds sterling and include VAT where applicable. Delivery fees are shown before you pay. Payment is taken at checkout by Stripe.

Collection and delivery

You choose collection or a delivery date at checkout. Collection is from our Stockport location (SK5 6PP) between 9am and 6pm on your chosen day. Delivery is available within our published delivery area, and your order will arrive between 10am and 4pm on your chosen day. Please make sure someone is available to receive delivery orders, as our products are fresh and perishable.

Fresh products

Because our food is freshly made and perishable, we cannot accept returns once an order has been collected or delivered. If something is wrong with your order, contact us on the day and we will put it right with a replacement or refund.

Allergens

Our food is prepared in a kitchen that handles nuts, dairy, gluten and soya. Full allergen information is on our Allergens page — please check it and contact us before ordering if you have an allergy.

Your statutory rights

Nothing in these terms affects your legal rights as a consumer under UK law, including your right to goods that are as described and of satisfactory quality.

Contact

Questions about these terms: cabasafreshandspicy@gmail.com